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Magic Supply Company :: Frequently Asked Questions - FAQ

Frequently Asked Questions - FAQ  
 

Thank you for visiting our online store!


Here are some things you need to know about us, and doing business with The Magic Supply Company...


OFFICE HOURS:
We do our best to answer your questions. Our office staff will always have the answers you need. We have online ordering on this secured website, or you can place your orders by calling us toll free at 1-877-280-7900 or email us at sales@magicsupply.com.

PAYMENT: We make online ordering easy. We accept Visa, MasterCard, and Discover for credit card purchases. We also accept check and money orders.

SHIPPING: Below is our chart for shipping costs. If you have special shipping needs, contact the office to make arrangements. We will try our best to help you with your special needs. Orders are proccessed and shipped within 48 hours.

US Shipping Rates as of December 14, 2011
From Dollar AmountTo Dollar AmountShipping Charge
$1.00$24.99$7.50
$25.00$39.99$8.50
$40.00$99.99$10.25
$100.00$124.99$11.25
$125.00UpFree!*
* Free Shipping offer only to US residents.

BACKORDERS: There are times when factors beyond our control will cause a requested item to be temporarily "out of stock". This item will be placed on back order and will be shipped as soon as the item is in stock.

RETURNS: We stand behind what we sell. If you receive a product that is defective, we will fix it or replace it for you immediately. However please understand, buying magic tricks means learning the secret to the effect and that can not be returned. Contact Magic Supply to arrange a return.

SPECIAL ORDERS: Many items not found here can be acquired for you via special order. Send inquiries about special items to us. Please feel free to contact us with any questions, comments or concerns your may have regarding our store.

 
 
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The Magic Supply Company, LLC / 16657 E 23rd St #171 / Independence, MO 64055 / sales@magicsupply.com [XML Sitemap] Copyright © 1996-2014 Magic Supply Company